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↘Our Work
Work that delivers
measurable impact.
From automating operations to shaping UK AI legislation, every engagement is built around your specific context, not a generic framework.
↘Case studies
Selected engagements
Policy Influence & Movement Building
500+
Community members engaged
Building the UK's first Black-led AI for Good Network
Black and Global Majority communities were systematically excluded from AI policy conversations, both the opportunities being created and the decisions being made. AI systems were perpetuating harm through biased algorithms in hiring, credit scoring, criminal justice, and healthcare.
Solution
Since launching Black AI Futures in June 2025 with a parliamentary event hosted by Dawn Butler MP and Bell Ribeiro-Addy MP, we've built formal partnerships with two All-Party Parliamentary Groups on AI, consulted with 500+ community members, and established a 70+ member working group of practitioners and experts.
Outcomes
↘Formal partnerships with UK Parliament's AI APPG and Governance & Inclusive Leadership APPG
↘Actively shaping the Online Harms Bill and Civil Rights Bill
↘Ongoing international expansion through Commonwealth Telecommunications Organisation partnership
↘70+ member expert working group providing evidence-based policy recommendations
↘Trained 40+ government leaders on AI strategy and ethical implementation
Operational Platform Build
210hrs
Admin saved per month
Three portals, one system: replacing 14+ tools for a growing education provider
A South London supplementary education provider was running roughly 220 students, 150 parent accounts and 35 staff across more than fourteen disconnected platforms. Enrolment, attendance, invoicing, chasing unpaid fees and reporting were all manual and all lived in different places. Fees went uncollected simply because nobody had time to chase them, and growth was capped by admin capacity rather than demand.
Solution
We designed and built a single operational platform to replace the lot. Three role-based portals for admin staff, tutors and parents sit on top of one central database. Invoicing runs through Xero with card payments taken automatically, and an automated chase sequence follows every unpaid invoice on a fixed cadence without anyone remembering to send it. Attendance is marked online with an exceptions queue for admin, communications go out by email and WhatsApp, and four live dashboards cover people, classes, attendance and finance. Assessments, reporting and stock tracking were folded into the same system.
Outcomes
↘Around £35,000 in outstanding fees recovered through automated credit control
↘Roughly 210 hours of admin work saved every month
↘Capacity to handle 400+ students without hiring additional admin staff
↘Over 14 fragmented platforms replaced by one unified system
↘Built, documented and handed over, with staff trained to run it themselves
Technology Integration & Automation
55%
Lower annual spend
55% cut from annual spend after rebuilding their backend
An educational SME faced inefficiencies in managing customer and event data, with repetitive manual workflows causing delays and errors. Despite using multiple technology platforms, their operations were disjointed and software costs were escalating.
Solution
Developed a custom CRM tailored to the client's needs, integrated automation tools to streamline workflows and event management, and migrated their operations to a more cost-effective tech stack. These changes centralised data, reduced software redundancies, and improved backend operations.
Outcomes
↘30% improvement in operational efficiency
↘Saved 40% of staff time on administrative tasks
↘£13k saved every year, cutting their annual spend by 55%
↘Eliminated reliance on costly, ineffective software
Strategic Business Guidance & Operational Optimisation
25%
Increase in overall profitability
Profitability improvement via cost-to-serve analysis
A loss-making grocery wholesaler sought strategic guidance to address unprofitable operations and improve profitability.
Solution
Conducted a cost-to-serve analysis using Alteryx and Power BI to identify cost drivers across the supply chain. Uncovered unprofitable product lines and inefficiencies in delivery schedules. Delivered a strategic roadmap prioritising efficient supply chain practices and optimised product ranges.
Outcomes
↘30% reduction in operational costs
↘Increased overall profitability by 25% within the first year
↘Enhanced supply chain efficiency, resulting in better customer service
↘Lower fulfilment costs across the product range
Strategic Business Guidance & Operational Optimisation
40%
Reduction in client onboarding time
Operational workflow redesign for a professional services firm
A mid-sized professional services firm struggled with inefficiencies in client onboarding, fragmented workflows, and high churn rates due to inconsistent follow-ups.
Solution
Redesigned onboarding processes by centralising client data, automating task allocation, and introducing real-time progress tracking. Enhanced collaboration by implementing a unified platform for task management and communication.
Outcomes
↘Reduced client onboarding time by 40%
↘Decreased churn rate by 15%
↘Increased team productivity across all departments
↘Improved client satisfaction with streamlined processes
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↘Work with us
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We work with government, enterprise, and community organisations. Every engagement starts with understanding your specific context, not applying a generic framework.